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Platform for hair & beauty salons

Your salon,
easier to run

A salon day starts in the calendar and ends at the till. Both live in one place, so you never key the same sale twice.

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40 modules550+ features45 countries26 languages19 AI assistants

45 countries26 languages14-day trial
Weekly calendar in the Glanevo panel: stylist columns, colour-coded bookings and filtersBooking list in the Glanevo panel: date, service, stylist and status columnsPayment step on the Glanevo till screen: numpad, cash and card optionsGlanevo till reports: end-of-day summary and split by payment type
Weekly calendarStylist colours, filters, new booking
Glanevo

Live Glanevo screens

Not an artist’s impression — real frames captured from the panel. Pick one on the left, it opens on the right.

Glanevo
Glanevo weekly calendar screenGlanevo day calendar viewGlanevo booking list screenGlanevo till payment screenGlanevo till reports screenGlanevo commission and earnings screen

Calendar — Weekly plan, stylist colours, filters and new bookings. Straight from the live panel.

Who came, who is coming, which stylist is free

The day and week calendars show every booking.

Take the payment, close the day clean

Services and retail on the same tab.

19 specialist assistants — your salon’s invisible staff

Each assistant is a specialist at one job.

Keep the colour formula on the client card

Mix, ratio, brand and allergens — not on paper, but in an archive tied to the client.

Deep pages: module map →

What it does, and how it looks

Every module with its features and a real screenshot. Seeing a name in a menu isn’t enough; here you read what it actually does.

01 Bookings & Calendar

Who came, who is coming, which stylist is free

The day and week calendars show every booking. Stylist colours, department filters, online booking and the waiting list all sit in one place.

  • Week / day / resource viewTime slots, stylist columns, drag-and-drop planning.
  • Online bookingClients pick their own time. The online queue mirrors the salon calendar exactly — no double bookings.
  • Waiting listNo slot left? The client is queued and asked first when one frees up.
  • Booking detailService, duration, stylist, notes and client history in one window.
  • RemindersAn automatic SMS / WhatsApp message before the appointment.
Glanevo
Glanevo weekly calendar screen
Glanevo
Glanevo booking list screen
Glanevo
Glanevo day calendar view

02 Till & Open tabs

Take the payment, close the day clean

Services and retail on the same tab. You pick the staff member, browse by department, and take cash or card. With several branches, each branch sees its own till.

  • Fast till screenPick services from department cards: hair, nails, brows, skin.
  • Open tabFind the client, add lines, park the bill; subtotal + tax + total.
  • PaymentNumpad, cash, card, points; split payment (card + cash).
  • Tips and commissionSplit per stylist; commission has its own screen.
  • Till reportsEnd of day, revenue per branch — with a “till open / closed” lock.
Glanevo
Glanevo till payment screen
Glanevo
Glanevo till reports screen
Glanevo
Glanevo commission and earnings screen

03 AI Team

19 specialist assistants — your salon’s invisible staff

Each assistant is a specialist at one job. You don’t write the message; the draft lands in the Approval Box. On the default setting nothing reaches a client until you approve it, and any assistant you trust can be given full authority whenever you like.

  1. Scanned the clientsFound the bookings at risk
  2. Wrote the messageSalon language, a short reminder
  3. Put it in the Approval BoxIt won’t go without your approval
  4. Waiting to sendWhatsApp / SMS after approval
Sample output · Approval Box

“Hello Ayşe, you have colour + cut tomorrow at 14:00. We’re looking forward to seeing you. One tap is all it takes if you’d rather move it.”

Waiting for approvalAssistant: No-show preventionChannel: WhatsApp

Revenue — the ones who fill the chair

Senses no-show risk early, fills the empty slot, calls back the ones who drifted away, suggests pricing.

No-show preventionFilling empty slotsWin-backChurn preventionPredictive bookingPrice optimisation

Operations — the ones running the background

Predicts stock running out, sets tax and payment per country, matches the client with the right stylist.

Stock forecastingTax adapterPayment routingClient supportSmart matchingOnboarding assistant

Trust — the ones guarding quality

Content moderation, legal compliance, localisation — the right wording in 26 languages.

Content moderationLegal compliancePro stylist verificationSalon recommendationLocalisation
Three gears, per assistant. Suggest only · apply on your approval · run fully autonomously. You change the gear whenever you want. Classic automation sits alongside it: you build flows like “remind 24 hours before the appointment” by dragging them into place.

AI Team page →

04 Lab

Keep the colour formula on the client card

Mix, ratio, brand and allergens — not on paper, but in an archive tied to the client. The recipe runs together with stock. The capacity side is covered under D-CCM.

  • Colour formulasMix, ratio, brand — archived against the client.
  • Allergen checkHealth / consent details sit in the lab profile.
  • Hair historyTreatment archive: what was done, when, by which stylist.
  • Stock alignmentThe recipe and the stock deduction move together.

Lab page →

D-CCM — Dynamic Concurrent Capacity Management

“The chair doesn’t sit empty while colour develops.” Classic calendars lock the passive time. D-CCM opens that time to a second client.

Most of a colour service is passive time: while the client waits for the colour to develop, the stylist is actually free. Classic calendars lock that time — hours of invisible loss every day.

D-CCM splits every service into active and passive segments; during the passive segment the calendar automatically opens for a second client. Same stylist, same window, two clients — not chaos, arithmetic.

The idea didn’t come from a developer’s desk; it came out of salon craft. Active and passive durations are entered once on the service, and the calendar, online booking and D-CCM all use that one definition.

01
Active segmentThe stylist is with the client: cutting, applying, rinsing, finishing. The calendar locks this window.
02
Passive segmentWhile the colour develops the stylist is free. The calendar opens for a short service or a second client.
03
One definition, everywhereWritten once on the service — the panel calendar and online booking use the same rule.

A sample day

Same stylist, same window, two clients

Hair colour service: the active and passive segments are defined on the service card.

Classic calendar

10:00–12:00 is locked as a colour block. Stylist and chair wait out the development time.

With D-CCM

A second booking opens inside the passive window. Stylist capacity grows with a single setting.

10:00

Active — cut and prep

The stylist is with the client. The recipe is ready in the lab.

10:40

Passive — colour developing

The chair is free. The calendar opens for a short service or a second client.

11:25

Active — rinse and finish

The same stylist comes back. The day doesn’t slip.

Only at Glanevo. D-CCM came out of salon craft. It works hand in hand with the Lab formulas. How D-CCM is set up →

Every feature your salon needs

40 modules, 550+ features — all of them working on the same data. The core is on in every plan; the rest either ship with your plan or switch on as add-ons. Your menu only shows what you use.

Salon operationsOperational backbone8

Bookings, clients and the craft record — the backbone of the working day.

  • 01
    Bookings
    Panel and online in one queue. Reminders, no-show tracking, rebooking.
  • 02
    Calendar
    Multiple stylists, branch view. Real occupancy through active/passive segments (D-CCM).
  • 03
    Clients
    Past treatments, preferences, allergen notes, loyalty points — on one card.
  • 04
    Services
    Duration, price, staff mapping. Active/passive segment definition. Price lists.
  • 05
    Group services
    Bridal parties, workshops, courses — several people at once.
  • 06
    LabAdd-on
    Colour formula saved against the client. Allergen check, hair history.
  • 07
    Salon orders
    In-salon product requests — a flow tied to stock.
  • 08
    Health & safety
    Hygiene and safety records, ready for inspection.
Till & paymentsPayments & receipts6

At the desk and remotely — the till day closes without drama.

  • 01
    Till
    Open/close, receipts, tips, split payment. Local payment methods per market.
  • 02
    Open tab
    Running tab; one payment on the way out. Several services on one receipt.
  • 03
    Payment links
    Deposits and remote payment — you send them by WhatsApp / SMS.
  • 04
    Documents
    Sales receipt and payment document archive. Created at the moment of sale.
  • 05
    Memberships & packagesAdd-on
    Session packages, membership sales, remaining balance tracking.
  • 06
    Multi-currencyPro+
    Foreign currency support — for tourist and cross-border salons.
Team & managementPeople & stock8

Employed team, chair rental or hybrid — under one roof.

  • 01
    Staff
    Shifts, commission, performance. Permission levels.
  • 02
    Tasks
    Internal to-do list — closing checklist included.
  • 03
    Stock
    Product cards, low-level alerts, consumption linked to the Lab.
  • 04
    Purchasing
    Supplier records and order tracking.
  • 05
    Contracts
    Staff and supplier paperwork in one place.
  • 06
    Job ads
    Hiring — published from your salon page.
  • 07
    Chair rental
    Chair / room rental, rent tracking per space.
  • 08
    Branches
    Multiple branches, one view — revenue and occupancy side by side.
Finance & reportingIncome, costs & close6

Taking payment writes the sales record. The e-document adapter only opens in its own market, and only once proven.

  • 01
    Income & costs
    A revenue record at every sale. Cost tracking. Tax rates from the country profile.
  • 02
    Bonus & earningsPro+
    Bonus, commission and earnings report — driven by your staff rules.
  • 03
    e-Document adapter
    Per market; opens once proven
  • 04
    Bank connectionBeta
    Bank reconciliation — you match account movements with the till.
  • 05
    Fixed assets
    Chair and equipment inventory with depreciation notes.
  • 06
    Business reports
    Revenue, occupancy, stylist performance — boards that put your branches side by side.
AI Team19 specialist assistants7

19 specialist assistants — your salon’s invisible staff. You stay in control: suggest only · apply on your approval · run fully autonomously.

  • 01
    AI TeamAdd-on
    19 assistants, each a specialist at one job. They work day and night; you set the wording and the rules.
  • 02
    Approval Box
    Assistant decisions land here. In one tap you approve, reject or grant standing permission.
  • 03
    Three gears
    Per assistant: suggest only · apply on your approval · run fully autonomously. Changing gear is one button away.
  • 04
    In-panel assistant
    Get the job done without getting lost in menus — help inside the screen.
  • 05
    Booking assistants
    Reminders, no-show protection, filling empty slots, smart matching.
  • 06
    Marketing assistants
    Win-back messages, campaign copy, price suggestions — on the default setting nothing goes out until you approve it; give full authority if you prefer.
  • 07
    Operations & trust
    Stock forecasting, tax/payment adaptation, content moderation, localisation — the right wording in 26 languages.
Growth & marketingMarketing & web10

Information is collected before the client arrives; messaging, loyalty and the website run on the same line.

  • 01
    Forms
    Consent, health and booking questions — filled in before the appointment.
  • 02
    Surveys
    NPS / CSAT / CES. Results land on the client card.
  • 03
    Website editor
    You pick a theme and online booking comes built into your site. Live on platform data.
  • 04
    MarketingAdd-on
    Campaigns and targeted messages — you choose the client group.
  • 05
    Messages
    WhatsApp, SMS, email — one inbox.
  • 06
    Templates
    Ready-made message and document patterns.
  • 07
    Loyalty
    Points built into the till — no extra app.
  • 08
    Referral programme
    Let your client bring a friend — you set the reward rule.
  • 09
    Online shopBeta
    Product sales, linked to stock.
  • 10
    AutomationsAdd-on
    A drag-and-drop flow screen — reminders, no-show and campaign triggers. Classic automation rules alongside the AI assistants.

Salon operations

Bookings, clients and the craft record — the backbone of the working day.

8
features
  • 01
    Bookings
    Panel and online in one queue. Reminders, no-show tracking, rebooking.
  • 02
    Calendar
    Multiple stylists, branch view. Real occupancy through active/passive segments (D-CCM).
  • 03
    Clients
    Past treatments, preferences, allergen notes, loyalty points — on one card.
  • 04
    Services
    Duration, price, staff mapping. Active/passive segment definition. Price lists.
  • 05
    Group services
    Bridal parties, workshops, courses — several people at once.
  • 06
    LabAdd-on
    Colour formula saved against the client. Allergen check, hair history.
  • 07
    Salon orders
    In-salon product requests — a flow tied to stock.
  • 08
    Health & safety
    Hygiene and safety records, ready for inspection.

Till & payments

At the desk and remotely — the till day closes without drama.

6
features
  • 01
    Till
    Open/close, receipts, tips, split payment. Local payment methods per market.
  • 02
    Open tab
    Running tab; one payment on the way out. Several services on one receipt.
  • 03
    Payment links
    Deposits and remote payment — you send them by WhatsApp / SMS.
  • 04
    Documents
    Sales receipt and payment document archive. Created at the moment of sale.
  • 05
    Memberships & packagesAdd-on
    Session packages, membership sales, remaining balance tracking.
  • 06
    Multi-currencyPro+
    Foreign currency support — for tourist and cross-border salons.

Team & management

Employed team, chair rental or hybrid — under one roof.

8
features
  • 01
    Staff
    Shifts, commission, performance. Permission levels.
  • 02
    Tasks
    Internal to-do list — closing checklist included.
  • 03
    Stock
    Product cards, low-level alerts, consumption linked to the Lab.
  • 04
    Purchasing
    Supplier records and order tracking.
  • 05
    Contracts
    Staff and supplier paperwork in one place.
  • 06
    Job ads
    Hiring — published from your salon page.
  • 07
    Chair rental
    Chair / room rental, rent tracking per space.
  • 08
    Branches
    Multiple branches, one view — revenue and occupancy side by side.

Finance & reporting

Taking payment writes the sales record. The e-document adapter only opens in its own market, and only once proven.

6
features
  • 01
    Income & costs
    A revenue record at every sale. Cost tracking. Tax rates from the country profile.
  • 02
    Bonus & earningsPro+
    Bonus, commission and earnings report — driven by your staff rules.
  • 03
    e-Document adapter
    Per market; opens once proven
  • 04
    Bank connectionBeta
    Bank reconciliation — you match account movements with the till.
  • 05
    Fixed assets
    Chair and equipment inventory with depreciation notes.
  • 06
    Business reports
    Revenue, occupancy, stylist performance — boards that put your branches side by side.

AI Team

19 specialist assistants — your salon’s invisible staff. You stay in control: suggest only · apply on your approval · run fully autonomously.

7
features
  • 01
    AI TeamAdd-on
    19 assistants, each a specialist at one job. They work day and night; you set the wording and the rules.
  • 02
    Approval Box
    Assistant decisions land here. In one tap you approve, reject or grant standing permission.
  • 03
    Three gears
    Per assistant: suggest only · apply on your approval · run fully autonomously. Changing gear is one button away.
  • 04
    In-panel assistant
    Get the job done without getting lost in menus — help inside the screen.
  • 05
    Booking assistants
    Reminders, no-show protection, filling empty slots, smart matching.
  • 06
    Marketing assistants
    Win-back messages, campaign copy, price suggestions — on the default setting nothing goes out until you approve it; give full authority if you prefer.
  • 07
    Operations & trust
    Stock forecasting, tax/payment adaptation, content moderation, localisation — the right wording in 26 languages.

Growth & marketing

Information is collected before the client arrives; messaging, loyalty and the website run on the same line.

10
features
  • 01
    Forms
    Consent, health and booking questions — filled in before the appointment.
  • 02
    Surveys
    NPS / CSAT / CES. Results land on the client card.
  • 03
    Website editor
    You pick a theme and online booking comes built into your site. Live on platform data.
  • 04
    MarketingAdd-on
    Campaigns and targeted messages — you choose the client group.
  • 05
    Messages
    WhatsApp, SMS, email — one inbox.
  • 06
    Templates
    Ready-made message and document patterns.
  • 07
    Loyalty
    Points built into the till — no extra app.
  • 08
    Referral programme
    Let your client bring a friend — you set the reward rule.
  • 09
    Online shopBeta
    Product sales, linked to stock.
  • 10
    AutomationsAdd-on
    A drag-and-drop flow screen — reminders, no-show and campaign triggers. Classic automation rules alongside the AI assistants.
Modules open up per countryThe menu stays lean per planEverything meets on the same client record

What is here today, what is coming tomorrow — we say it plainly.

Everything your salon needs in one place: from bookings to the till, from stock to invoicing, under the rules of your own country. Our aim is clearer still: to run everything from one place. Below you see, kept apart, the features you use today and the ones queued on our roadmap — we do not brush you off with “coming soon”; when something goes live, you hear it here.

On the roadmap

Marketplace selling

Sell your products on marketplaces such as Trendyol as well; stock and orders stay in the same panel as before.

On the roadmap

Full fiscal chain

With e-waybill, e-self-employment receipt and e-ledger support, your accounting file becomes digital end to end.

On the roadmap

Fiscal printer (ÖKC) link

Fiscal printer integration in Türkiye; your receipts are issued from the panel today, the legal ÖKC link is on our roadmap.

On the roadmap

Accounting software bridges

One-click hand-off to Paraşüt, Bexio and comparable programs.

On the roadmap

Enterprise sign-on (SSO)

One identity across every branch, for salon chains.

These items are not live yet. We give no dates; when an item goes live, it is announced on this page.

Information arrives before the client does

Required forms during online booking, health and consent documents, and satisfaction surveys. No need to hand the client a clipboard.

Booking forms

Extra questions at booking time: allergies, preferences, special notes. If a required field is missing, the booking doesn’t complete.

Consent and health

Approval before colour or treatment. The signature and date stay on the client card and show in the lab profile.

Surveys (NPS / CSAT / CES)

Satisfaction after the session. You choose which client group it goes to and send; results are gathered in the reports.

Four sectors, three operating models

Hover — the sector opens. Full pages: sector map →

Hair salonLong colour times, tight bookings. Calendar and Lab side by side; D-CCM opens the passive time to a second client.
BeautyMany rooms, long sessions. Service and retail on one tab — package sales and stock on the same receipt.
SpaPackages and memberships. The rooms simply must not clash — capped group services live in the calendar.
BarberFast work, walk-ins. Keep it lean so the rhythm holds — till and calendar stay light.

Classic salon

A salaried / commission team. Staff, shifts, commission and the bonus & earnings report.

Chair / room rental

You rent space to independent stylists. Chair rental tracks the rent and the tenants.

Hybrid

Your own team and renting stylists — both models side by side.

Group services are built in: bridal parties, make-up workshops, courses — capped, in the same calendar.

Not a pile of disconnected tools — one platform

Most salons today pay separately for bookings, the till, income and costs, the website and marketing. Glanevo brings them together on one set of data.

ScopeSeparate booking + till + spreadsheet + websiteAll of it in one subscription, one dataset
Empty chairTime locked while the colour developsD-CCM opens the passive segment
Artificial intelligenceA chat bot at most19 assistants · Approval Box
Colour & formulaPaper or the stylist’s memoryLab: formula, allergens, history
Income & costsUsually missing; sent out to someone elseThe sales record is instant; bonuses and earnings stay inside
InternationalOne country / one language45 countries, 26 languages, local tax and payments
Revenue modelSometimes a cut per clientFlat subscription — no commission

Works with the tools in your market

Payment methods change with the selected market. The shared tools stay the same everywhere.

Start with your own market

Each country sees its own flag and its own market panel. You do not need to see the others.

United States

Ready for the United States market.

45 countries · 26 languages
All countries →

United States market

Tax & currency

    Local payments

      e-Document adapter

        Can't find the market you're looking for? · All countries →

        A working salon in five steps

        You set up once. After that the system doesn’t ask again.

        Sign up and pick your countryTax rates, currency and local payment methods come from the country profile. The e-document adapter opens as it is proven.
        Describe your salonSector (hair / beauty / spa / barber) and operating model (classic / rental / hybrid). The menu is built accordingly.
        Services and teamServices with duration and price, the team with permissions — entered once.
        Website and online bookingYou pick a theme; the site and online booking go live on platform data.
        Put your AI team in gearWhich assistant only suggests, which one applies on your approval or runs fully autonomously — you choose.

        Pay for what you need — no commission

        Flat subscription. The essentials are in the plan; advanced features can be added one by one. You’re never pushed into an expensive plan for a single feature. Prices are localised to your country. Full comparison →

        2 months free

        14-day trial

        Free

        No card · every feature unlocked

        • 14 days, no limits
        • Bookings, till and AI included
        • Pick a plan when it ends
        Try it

        Starter

        $22 /mo

        Small salon

        • 1–3 staff
        • Appointment reminders
        • Till + stock
        • Single branch
        Choose

        Pro+

        $110 /mo

        Chain

        • 11–30 staff
        • Up to 10 branches
        • Everything in Pro
        • Webhooks + REST API
        Choose

        Prices exclude VAT. Customers in Romania pay 21% VAT; businesses in other EU countries with a valid VAT number are invoiced without VAT (reverse charge).

        Add-ons

        You add a single feature without upgrading your plan.

        AI assistant packSpecialist assistants with the Approval Box
        $19 /mo
        LabRecipes, allergens, stock alignment
        $9 /mo
        Extra branchPer branch
        $9 /mo

        What salon owners ask

        From setup to pricing, from AI to data protection — straight answers. For the detailed plan comparison see the pricing page.

        How quickly can I open Glanevo?

        Most salons take their first booking the same day. Once you pick country, sector and operating model (classic / chair rental / hybrid), the tax rates, currency, payments and menu arrive for that market. The 14-day trial starts without a card.

        Can I bring clients and bookings over from my old software?

        Yes. You import from a spreadsheet or your old system. The tidier the list, the faster the move; with messy records we help during setup.

        How will my team learn it? Is there training?

        Short videos, live help depending on your plan, and the Onboarding assistant. The aim: nobody leaves a chair empty while learning the panel.

        Are language and country / market the same thing?

        No. Language only changes the interface; tax rate, currency and payments come from the market you select. The e-document adapter opens as it is proven. You can work in Turkish on German infrastructure — language is one thing, market another.

        One stylist or a chain — which is it for?

        From a single chair to many branches. You pick a classic salaried team, chair/room rental or a hybrid model; permissions and reports follow the model.

        What happens if the internet drops?

        The panel is cloud based; syncing continues as soon as the connection returns. Anything on screen that wasn’t saved waits in the browser and is sent once you’re back online.

        Is there a permanently free plan?

        The entry point is a 14-day free trial: no card, features unlocked for the duration. When it ends you pick Starter, Pro or Pro+.

        How much are the plans?

        Current amounts are shown in your country’s local currency; the pricing section above and the pricing page read from the same source. The full list is on the pricing page.

        What do I gain by paying yearly?

        Yearly works out as two months free — the monthly amount drops. The monthly/yearly switch shows it.

        Is there a commission per client or booking?

        No. Flat subscription. We don’t use a “cut per new client” model.

        What is an add-on? Do I have to upgrade my plan?

        No. You can switch on a single feature without growing your plan (the Lab or the AI assistant pack, for example). One need never forces you onto an expensive plan.

        What happens when the trial ends? Can I cancel?

        If you don’t pick a plan at the end of the trial, no paid period starts. Cancellation and end-of-term conditions are set out in the terms of use.

        What is D-CCM — how is it different from a calendar?

        D-CCM opens passive time, such as colour development, to a second job. The short version is on this page; the setup detail is on the D-CCM module page.

        Can clients book online?

        Yes. Your branded online page uses the same queue as the salon calendar; clashes and stylist choice follow the rules set in the panel.

        Do you support walk-ins and a waiting list?

        Yes. Calling someone in for a freed slot, walk-ins and waiting clients are all supported — especially critical for barber rhythm.

        How do multiple branches and stylists look?

        The day and week calendars have stylist colours, filters and a branch view. Multiple branches open up with your plan; an extra branch can be an add-on.

        Are SMS / WhatsApp reminders automatic?

        They can be set up. Alongside the fixed reminder, AI assistants can propose an extra nudge based on no-show risk — you pass it through the Approval Box.

        Where do service durations and price lists live?

        On the service card: duration, price, staff mapping and the active/passive segment definition for D-CCM. Price lists are tied to your menu.

        What does the AI Team actually do?

        19 specialist assistants — no-shows, empty slots, win-backs and more. The real difference: the draft waits in the Approval Box; on the default setting nothing goes out until you approve it.

        Does the AI act on its own?

        Every assistant has three gears: suggest only, apply on your approval, run fully autonomously. On the default setting nothing goes out until you approve it; give full authority if you prefer.

        What is the Approval Box for?

        Assistant decisions gather there. At a glance you approve, reject or give that assistant standing permission — no “the AI ran off” feeling.

        Do I have to write the message copy myself?

        No — the assistant drafts it; you set the rules and the tone. You can edit the text or lock a template.

        Which plan includes AI?

        The AI assistant pack is an add-on: you can switch it on without growing your plan. Scope and limits are in the comparison list on the pricing page.

        How does the AI look at client data?

        It works on your salon’s booking, till and client records, only with the permissions you grant. The aim isn’t an open chat bot; it’s an operations assistant working inside the job.

        Which payments can I accept?

        The providers on offer vary by market; the Payments block on your country page lists the ones shown there. Card, cash and remote collection via a payment link work regardless of market; the tab, split payment and end-of-day close never change.

        How do the till and open tabs work?

        Service, retail and tip on one receipt. Split payment, an open tab and an end-of-day close. Taking payment writes the sales record — no double entry.

        Are payment processing fees included in the subscription?

        No. Card and local payment provider fees are separate; which provider runs in your market is stated in the Payments block on your country page. The Glanevo subscription is a flat fee independent of them.

        Do you support deposits and remote payment?

        Yes — deposits and remote payment via a payment link. It can be tied to a booking rule to reduce no-shows.

        Does e-invoicing / e-documenting differ from country to country?

        Yes — each market has its own e-document adapter. Its name and availability appear once it is proven in the product; without proof only the sales record and the end-of-day close are used. The wrong country’s document never opens.

        Tips and stylist commission?

        Tips are separated on the receipt; stylist commission and bonuses are reported per your staff rules. Bonus & earnings depth grows in Pro+ — it is not a legal payroll claim.

        How is data protection compliance handled?

        Glanevo sets its data processes according to the country profile. The privacy page states the processing purposes, the legal basis, the retention periods and data subject rights; the sub-processor list and the data processing agreement are provided on request. Your country’s data protection framework is shown in the Data protection block on the country page.

        Who is responsible for client data?

        For the salon’s own client / booking / till records the salon is, as a rule, the data controller and Glanevo is the processor. Glanevo carries its own responsibility for account security and the subscription — the detail is in the data protection text.

        What do staff see and not see?

        It is limited by role and permission. Till, bookings, reports and the client card are authorised separately — an apprentice doesn’t need to see total revenue.

        What if a client asks for deletion or export?

        Access, rectification, erasure and portability requests are handled by the business — for its own client records the salon is the data controller and Glanevo is the processor. Deletion and export flows are supported; support helps where needed.

        Are AI operations covered in the privacy notice?

        Yes — AI Team operations are described under their own heading in the privacy notice. Special category data (health / allergen notes) needs extra care in the Lab context.

        Cookies and marketing consent?

        Site cookies and the preference centre are in the cookie policy. Marketing communication runs on consent or legitimate interest and is managed from subscriber settings.

        Didn’t find your answer? Try it for 14 days or write to info@glanevo.com.

        Bookings and the till in one panel

        When the client pays, the sales record is ready; you close the day from the same place. 14 days, no card.

        Start the trial